Customer Success


How customers benefit from our commitment to leadership—today and tomorrow
Lumen March 23, 2021
An office environment with multiple people working at desks with computers and headsets, centered in on a single individual smiling at their screen

3 Ways to Delight Customers Even When Things Break
Ron Pfaff March 12, 2021
An individual sitting at a desk in front of a computer monitor, pointing at the screen with the right hand while holding a smartphone to the ear with the left hand

Ten Tips for Working Remote
Lumen March 10, 2021

An individual sitting at a table using a smartphone and a laptop, with a beverage nearby

Banking and Financial Services: Trends to Look Out For in 2021
Lumen February 24, 2021
Two individuals in a professional setting, while one holds a tablet and the other observes what's on it

Why Aren’t You a Technology Company Yet?
Lumen February 15, 2021
Raymond James Stadium, a Lumen technology partner and home to the Tampa Bay Buccaneers

Every business Has Its Big Game
Lumen February 4, 2021

Two individuals seated at a table, one holding a document or tablet and the other gesturing with their hands

How to Give Enterprises Exactly What They Want When It Comes to Data
Lumen January 28, 2021
Two individuals engaged in a handshake through a glass surface

Why We Need to Be Curious about Our Customers
Lumen January 27, 2021
Two individuals stand in front of an open laptop in a studio environment, with shelves in the background

Helping Small Businesses Take Advantage of Our Consumer Heritage
Maxine Moreau January 13, 2021

An individual sits on a green sofa, holding a remote control and facing a television screen displaying a soccer match

Okko Sport turns to Lumen for live video delivery
Lumen January 5, 2021