Smooth Sailing: Navigating the Migration Process with Lumen

In today’s rapidly evolving digital landscape, customers face the critical challenge of migrating from legacy technology to modern, agile solutions that can meet the demands of a competitive marketplace. Working with an experienced managed services provider, like Lumen, can help ensure that your modernization journey approach is straightforward, addressing needs before, during and after migration from legacy technology.

Lumen understands the intricacies of this transition and stands ready to support businesses at every step of the way. To learn more about the premigration process and identifying whether or not it is time for your company to begin its modernization journey, read our blog, A Guide to Modernizing Your Business, and ask yourself: is it time to say goodbye to legacy technology?

Follow along to see how Lumen can help you navigate the process to help your company achieve its long-term objectives.

The Road To Success During Migration

Migrating from legacy technology to modern solutions is a critical step for companies to stay competitive. Lumen provides a range of services to support your migration efforts. Here are some key steps to consider during the migration process.

1. Set up a support structure for troubleshooting and technical assistance to help ensure a smooth transition.
2. Implement feedback mechanisms to continuously refine network operations and address any issues that arise during and after the migration.
3. Define business outcomes that are not revenue-related but tied to maximizing the efficiency, performance, experiences and stability of your organization. This helps in creating a targeted approach for the migration process.
4. Customize the onboarding and feedback loop for key accounts to help ensure they are well-informed and supported throughout the migration.
5. Focus on performance, cost and security as these are the core imperatives for a successful migration.
6. Create urgency within key accounts to migrate legacy technologies and support sales through the conversation to conversion process.
7. Connect with core decision-makers outside the existing contact footprint with new targeted outreach tactics.

A New Horizon: Reaping The Benefits Of Migration

After completing the migration from your legacy technology, Lumen continues to offer support to help you maximize the benefits of your new technology. Companies should consider the following key steps to help ensure they maintain a smooth transition and capitalize on their new modern solutions.

1. Performance enhancement: Modern systems offer improved application performance, which is crucial for maintaining a competitive edge. It is important to monitor system performance and help ensure that it meets the demands of today’s fast-paced business environment.
2. Cost optimization: Transitioning to modern solutions can lead to significant cost savings. Companies should review their expenses to ensure they are allocating resources effectively and taking advantage of the simplified billing models and administration that modern solutions offer.
3. Security advancements: With the adoption of modern technology, companies can leverage the latest in security protocols and encryption standards. It is vital to enhance protection against cyber threats and ensure compliance with data protection regulations.
4. Employee training: Ensure that employees are adequately trained to use the new systems. This can include creating comprehensive training programs and resources to help staff adapt to the new technology.
5. Data management: Review data management practices to ensure they align with the new system’s capabilities. This may involve updating data storage, retrieval and analysis processes.
6. Customer experience: Evaluate the impact of the new technology on the customer experience and adjust as necessary to improve customer interactions and satisfaction.
7. Scalability and continuous improvement: Ensure IT systems can handle increased demands without requiring significant additional investments in the future. To achieve this, companies need to adopt a culture of continuous improvement, where feedback is regularly sought and used to enhance systems and processes.

The comprehensive Lumen approach to supporting customers throughout their modernization journey demonstrates a deep understanding of the challenges faced when migrating from legacy technology. By providing tailored solutions, hands-on support, and continuous inspiration for digital transformation, Lumen positions itself as a trusted partner for customers seeking to thrive in the new digital world.

To find out more about how Lumen can help your company undergo a seamless migration journey from start to finish, contact us today and speak to one of our experts.

^{This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the information is provided “as is” without any warranty or condition of any kind, either express or implied. Use of this information is at the end user’s own risk. Lumen does not warrant that the information will meet the end user’s requirements or that the implementation or usage of this information will result in the desired outcome of the end user. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Lumen. ©2024 Lumen Technologies. All Rights Reserved.}