Optimize performance and maximize productivity. Enhance hybrid collaboration and boost efficiency with transformative voice and UC&C solutions designed to help your business scale. Lumen Technologies Collaboration Solution empowers seamless communication and drives business growth.
In today’s business landscape, how you communicate is just as critical as what you communicate. Enterprises are under pressure to adapt to constant change, and to keep up, organizations are rethinking their communications infrastructure from the ground up. For enterprises […]
In order to stay connected and in touch with customers and employees, businesses of all sizes are transforming their communication platforms to stay ahead. However, to fully embrace the AI economy, many enterprises still face challenges with their infrastructure, connectivity […]
In today’s fast-paced business environment, many critical systems such as alarm panels and elevators still rely on legacy voice lines that often are single-threaded, analog copper POTS lines. These lines are becoming increasingly expensive and difficult to service—and are subject […]
In the fast-paced world of commercial construction, seamless communication is essential to ensuring projects stay on track and within budget. A leading construction equipment provider, serving industries across multiple locations, recognized the need for a modern communications infrastructure to replace […]
The Evolving Landscape of Work The way we work has undergone a seismic shift, with hybrid work emerging as the new standard for modern organizations. Balancing in-office collaboration and remote flexibility, this model has redefined how teams connect and achieve […]
In today’s fast-paced digital world, effective communication and collaboration tools are essential for businesses of all sizes. Cisco Webex, Zoom and Microsoft Teams are three of the most popular platforms for unified communications and collaboration (UC&C) and offer a wide […]
Contact center transformation into a fully integrated customer experience center marks a pivotal shift in how businesses engage with their customers. The conventional model of handling customer inquiries is no longer enough to meet rising expectations for personalized, seamless interactions. […]
No matter where you are on your technological journey or what industry you are in, there are three key questions to ask when looking for ways to grow and optimize your business: Do I want to improve my company’s performance? […]
A solid network is essential for PhoneBurner to deliver on their core mission: to drive high-quality conversations. “The thing we do best is accelerating live engagements,” says Kevin Reeves, chief technology officer (CTO) at PhoneBurner. “Voice, and voice quality, is […]
Unified communications and collaboration (UC&C) solutions are often praised for their ability to enhance operational efficiency, boost business resilience and improve both employee and customer satisfaction. The advantages of UC&C can be felt almost immediately. For instance, IDC found over […]
