I was born in Detroit and still follow the sports teams out there, even the Lions whose record of football futility is almost legendary. So naturally, I had some mixed emotions when I watched the Los Angeles Rams win the […]
I was born in Detroit and still follow the sports teams out there, even the Lions whose record of football futility is almost legendary. So naturally, I had some mixed emotions when I watched the Los Angeles Rams win the […]
It feels like business is starting to get back to normal again, which means more traveling to meet customers face to face. I certainly welcome it. There is no better way to establish or strengthen relationships with customers than listening […]
A lot of activity in the last two years has been about “surviving” in a period of great uncertainty. Yet, we all seem ready to move forward. I hear confidence, even hopefulness, coming back into conversations I have with customers. […]
Is Bitcoin up? What about Ethereum? It’s easy to find headlines, tweets and other chatter about these digital marvels. Today we know what cryptocurrencies are and there are several of them. What we don’t yet know are the amazing things […]
The idea that a large ship turns slowly made its way from nautical uses into business lexicon a long time ago. You know the adage: Big companies can’t respond quickly to customers or market forces. They’re too big, too bureaucratic, […]
How you respond in a time of crisis says a lot about your company’s core values and motivations. Altruistic actions speak volumes about a company’s integrity. Severe market disruptions such as Covid-19 present an opportunity to build trust and demonstrate […]