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Ignite the Future: Lumen Edge & Partner Solutions Deliver Transformative Impact with Voice and AI

Marco Rota Posted On November 17, 2025
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One woman wearing a headset in a pharmaceutical background is showing another woman something on a tablet.

At Microsoft Ignite, we’re excited to demonstrate a solution that empowers organizations to harness the potential of edge computing and AI. As a combination of Lumen Edge infrastructure, Microsoft Azure Local, SYNQ Front-Line Hero and Avanade Conversational AI capabilities, this integrated approach redefines how businesses run, innovate and engage with customers.

The future of business will be driven by speed, intelligence and adaptability. Our solution will deliver ultra-low latency AI at the edge, enabling real-time insights and decision-making where it matters most: closer to your operations and customers. Processing enterprise systems, data and AI workloads on Lumen Edge locations that are in closer proximity to your business delivers <5ms responses for critical functions such as real-time customer engagement and personalization, IoT, predictive maintenance, store footfall, security, fraud detection, and personalized service delivery.

Imagine front-line teams equipped with a voice-driven AI assistant to streamline operations and enhance customer interactions. Avanade’s Conversational AI makes this possible, and with SYNQ’s proven platform for front-line workers it transforms retail stores into highly effective operations that empower front-line workers to deliver a streamlined customer experience and boost productivity.

This is more than a technology showcase—we’ve manifested a vision for how your organization can stay competitive in a rapidly evolving and digital first world. By adopting intelligent edge solutions, you can:

  • Accelerate innovation and time-to-value.
  • Reduce operational costs while improving efficiency.
  • Deliver differentiated experiences for customers and employees.

Join us at Microsoft Ignite to see this solution in action and explore how it will transform your industry. The future of intelligent edge is here—are you ready to lead?

Event Details:

  • Dates: November 18–21
  • Ignite Location: Moscone Center, San Francisco
  • Booth: #1927
  • Offsite location: Lumen Lounge and Meeting Room at Hotel Zetta

What’s Happening:

  • Fireside chat with Ashley Haynes-Gaspar, plus must-see sessions on security and AI
  • Exclusive product demos showcasing real-world transformation
  • One-on-one meetings with Lumen experts—available at both Moscone and Hotel Zetta
  • Lumen Lounge at Hotel Zetta: Open November 18 & 19, 9 a.m. to 4 p.m. (No Ignite pass required—drop in for a Lumen Latte or a quick snack!)

We’re excited to connect with you at Microsoft Ignite! Stop by our booth or the Lumen Lounge for hands-on demos and meaningful conversations about what’s next.

We’re hosting demos and meetings at both our booth and the Lumen Lounge. Whether you’re attending Microsoft Ignite or just nearby, we’d love to meet.

Ready to connect? Request a meeting.

 

This content is provided for informational purposes only and may require additional research and substantiation by the end user. In addition, the information is provided “as is” without any warranty or condition of any kind, either express or implied. Use of this information is at the end user’s own risk. Lumen does not warrant that the information will meet the end user’s requirements or that the implementation or usage of this information will result in the desired outcome of the end user. All third-party company and product or service names referenced in this article are for identification purposes only and do not imply endorsement or affiliation with Lumen. This document represents Lumen products and offerings as of the date of issue. Services not available everywhere. Lumen may change or cancel products and services or substitute similar products and services at its sole discretion without notice. ©2025 Lumen Technologies. All Rights Reserved.

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Artificial Intelligence (AI)Cloud ComputingCustomer Success


Author

Marco Rota

Marco Rota is VP of Strategic Technology Alliances at Lumen, leading partnerships that drive innovation and growth. With deep expertise in strategic tech collaborations, Marco focuses on building impactful alliances that accelerate digital transformation.

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