3 Advantages of choosing a single communications service provider

In today’s fast-paced business environment, digital transformation is not just a buzzword—it’s a necessity. Companies across the globe are racing to modernize their operations, enhance their customer experiences and stay competitive. However, the road to digital transformation is fraught with challenges. According to an IDC U.S. Lumen Digital Survey conducted in April 2024¹, several key barriers prevent organizations from fully embracing digital infrastructure, say respondents.

These statistics paint a clear picture: Many companies lack the necessary resources—money, time and people—to commit to a comprehensive digital transformation. Luckily, there is a solution that can address these challenges effectively and allow businesses to reach their full potential: partnering with a single communications service provider like Lumen.

The solution: Lumen as a single communications service provider

By consolidating services under one roof, you can unlock numerous benefits that directly address their resource constraints.

1. Cost efficiency

Partnering with Lumen can lead to significant cost savings. By providing a comprehensive suite of services through Lumen Digital, we help eliminate the need to invest in multiple vendors. This consolidation not only helps reduce direct costs but also minimizes the indirect costs associated with managing multiple contracts, vendor relationships and integration efforts. Lumen Digital’s scalable solutions also allow you to pay for only what you need, providing financial flexibility and reducing the risk of overinvestment.

2. Time savings

Time is money, and Lumen helps you save both. By offering end-to-end solutions, we streamline the digital transformation process, reducing the time required for planning, implementation and management. Rely on our expertise to quickly identify the best solutions, integrate them seamlessly into existing systems and provide ongoing support. This efficiency frees up internal teams to focus on strategic initiatives rather than getting bogged down in technical details.

3. Access to expertise

One of the most significant advantages of partnering with Lumen is access to a vast pool of expertise. Our team of professionals brings a wealth of experience across various domains, including cloud computing, cybersecurity and data analytics. This expertise helps you to navigate the complexities of digital transformation with confidence. Our commitment to continuous innovation means that you benefit from the latest technological advancements and best practices.

How choosing a single IT partner can help accelerate digital transformation

The advantages of selecting a single communications service provider are substantial and are experienced by business of various sizes across sectors. According to the IDC survey, they include:

• Improved security: 35% (all respondents), 34% (500–4,999 employees), 36% (5,000+ employees)
• Ease of deployment and management: 35% (all respondents), 35% (500–4,999 employees), 35% (5,000+ employees)
• Operational cost savings: 37% (all respondents), 34% (500–4,999 employees), 38% (5,000+ employees)
• End-to-end reliability: 54% (all respondents), 54% (500–4,999 employees), 53% (5,000+ employees)

The journey to digital transformation has its challenges, primarily revolving around resource constraints. By partnering with a single communications service provider like Lumen, you can maximize your resources and significantly enhance your digital transformation efforts.

Our comprehensive solutions, cost efficiency, access to expertise and strategic support make us an ideal partner for those looking to navigate the complexities of digital transformation successfully.

As companies continue to face increasing pressure to modernize and innovate, the value of a trusted partner like Lumen cannot be overstated. By leveraging our capabilities, companies can turn resource constraints into opportunities, achieving transformative outcomes that drive long-term success.

Get more information about Lumen as your single communications service provider.

¹ IDC, InfoBrief, July 2024

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